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Self-hosted deployment and operations overview

Self-hosting Mint Help gives your team control over infrastructure and data, but it also means taking ownership of updates, backups, security posture, and operational visibility.

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Typical production requirements

A Linux server or container environment sized for your conversation volume.
PostgreSQL and Redis for application data and job processing.
HTTPS with a valid certificate for all public endpoints.
SMTP or another email delivery method for notifications and email workflows.

Deployment options to evaluate

Linux VM deployments for simple operational control.
Docker-based deployments for portability and repeatable rollouts.
Kubernetes or managed platforms for larger or more complex environments.

Operational habits that matter

Keep backups tested, not just scheduled.
Apply upgrades deliberately and review release notes before major version changes.
Restrict exposed ports and keep reverse-proxy, database, and cache access private.
Monitor job queues, application errors, disk space, and email delivery health.

Security checklist

Use strong secrets and rotate them when needed.
Limit admin access and protect SSH or control-plane entry points.
Use HTTPS everywhere and secure upstream services behind the proxy.
Document restore steps so incidents are survivable, not theatrical.