Omnichannel Inbox
Handle WhatsApp, Facebook, Instagram, email, and web chat side by side from one shared view.
Mint Help Unified Inbox
$240 per month
Manage chats, email, and social conversations in one powerful inbox for $240 per month. Mint Help keeps every teammate, SLA, and customer detail aligned so your team can respond faster without losing context.
Live inbox preview
Smart routing active
Shared context in one timeline
Every Conversation in One Place
Bring every support channel into one calm, shared workspace
Connect WhatsApp, Instagram, email, and live chat into one timeline so your team can triage, collaborate, and reply without bouncing between tabs.
Team Assignment
Route conversations to the right teammate with smart rules, ownership cues, and support workflows that stay clear under pressure.
Shared Inbox Context
See the full customer timeline, internal handoffs, and conversation history before anyone sends the next reply.
Powerful Features
Built for fast-moving support teams
Mint Help gives your team the tools to stay responsive at scale, from smart routing and saved replies to real-time performance visibility.
Smart Rules & SLA Management
Automatically route incoming conversations, enforce response windows, and keep high-priority tickets from slipping through.
Canned Responses
Respond in seconds with reusable replies for the questions your team answers every day.
Private Notes
Collaborate behind the scenes before replying so every answer is accurate, aligned, and on-brand.
Real-time Analytics
Track response times, workload trends, and customer satisfaction with reporting that your whole team can understand.
Always-on Alerts
Stay responsive with timely notifications, queues, and prioritization when new activity needs attention now.
Unified Customer Timeline
Keep every interaction, assignment change, and internal note in one clear thread from first message to resolution.
Built for scale.
From lean SaaS teams to multi-brand support operations, Mint Help keeps response quality high as your conversation volume grows.
With a significant portion of our sales happening through chat, if our core customer support platform isn’t accessible, it’s a crisis. Mint Help has been essential in ensuring this critical system remains dependable and central to our customer operations.
FairDee
Mint Help has transformed the way we engage with our customers. Its omnichannel feature allows us to manage conversations simultaneously across multiple channels. We’ve relied on Mint Help across teams and continue to use it today. After years as a happy customer, we can confidently say it’s an indispensable tool for any customer-focused business.
Capchase
We’re super impressed with Mint Help. The out-of-the-box help center and docs are clean, and the overall experience has been great for our team.
NC State University
Request Mint Help for $240 per month.
Send us your rollout details and we will confirm the right setup path for your team, channels, and rollout timeline.
- Unlimited conversations
- Unlimited teammates
- $240/month core plan