Omnichannel Inbox
Handle WhatsApp, Facebook, Instagram, email, and web chat side by side from one shared view.
Mint Help Unified Inbox
Manage chats, email, and social conversations in one powerful inbox. Mint Help keeps every teammate, SLA, and customer detail aligned so your team can respond faster without losing context.
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Every Conversation in One Place
Bring every support channel into one calm, shared workspace
Connect WhatsApp, Instagram, email, and live chat into one timeline so your team can triage, collaborate, and reply without bouncing between tabs.
Team Assignment
Route conversations to the right teammate with smart rules, ownership cues, and support workflows that stay clear under pressure.
Shared Inbox Context
See the full customer timeline, internal handoffs, and conversation history before anyone sends the next reply.
Powerful Features
Built for fast-moving support teams
Mint Help gives your team the tools to stay responsive at scale, from smart routing and saved replies to real-time performance visibility.
Smart Rules & SLA Management
Automatically route incoming conversations, enforce response windows, and keep high-priority tickets from slipping through.
Canned Responses
Respond in seconds with reusable replies for the questions your team answers every day.
Private Notes
Collaborate behind the scenes before replying so every answer is accurate, aligned, and on-brand.
Real-time Analytics
Track response times, workload trends, and customer satisfaction with reporting that your whole team can understand.
Always-on Alerts
Stay responsive with timely notifications, queues, and prioritization when new activity needs attention now.
Unified Customer Timeline
Keep every interaction, assignment change, and internal note in one clear thread from first message to resolution.
Built for scale.
From lean SaaS teams to multi-brand support operations, Mint Help keeps response quality high as your conversation volume grows.
Switching to Mint Help was smooth. We moved all support channels into one inbox in days, not weeks, and our team finally stopped missing Instagram and email follow-ups.
Smart assignment rules made an immediate difference. Our support team spends less time triaging and more time actually solving customer issues.
Private notes and conversation history gave our team the context we were missing. Handovers are cleaner, and customers no longer repeat themselves.
Mint Help gave us a simple way to centralize support without retraining the whole team. SLAs are clearer, and managers finally have the reporting they need.
Saved replies and shared ownership keep our queue moving fast even during peaks. It feels like a support system designed for real operations, not demo days.
We support buyers and sellers across multiple channels, and Mint Help keeps everything visible in one timeline. That alone cut response confusion dramatically.
Simple pricing for every stage.
Start with the essentials, scale with your team, and keep every conversation flowing through one reliable support workspace.
- Unlimited conversations
- Unlimited teammates
- Priority onboarding & support