The MintHelp Engine

Customer Support, Refreshed. The All-in-One Help Desk for Modern Teams.

Manage chats, emails, and social media in one powerful inbox. Delight your customers with instant responses and seamless collaboration.

MintHelp Unified Inbox

WhatsApp · New conversation

Can someone help me update my order details?

Instagram · Mention alert

Need support with account access.

Email · Ticket #2041

SLA due in 35 minutes · Assigned via Smart Rules.

Every Conversation in One Place.

Connect your existing social channels, email, and chat touchpoints into one streamlined inbox powered by our Proprietary Inbox Logic.

Omnichannel Inbox

Handle WhatsApp, Facebook, Instagram, and email conversations side by side.

Team Assignment

Route conversations to the right teammate based on team workflows.

Shared Inbox Context

Keep every interaction and customer history in one clear timeline.

Always On

Stay responsive with notifications and smart conversation prioritization.

Powerful Features for Fast-Moving Support Teams.

Smart Rules & SLA Management

Automatically route tickets and enforce response windows with confidence.

Canned Responses

Reply in seconds with pre-defined templates for common questions.

Private Notes

Collaborate behind the scenes with your team before replying to customers.

Real-time Analytics

Track response times and CSAT scores with built-in reporting.

Built for Scale.

Northline Retail PilotPeak CedarOps HarborCloud Brightlane
"Switching to MintHelp was smooth. Our team moved all support channels into one inbox in days, not weeks."

Simple Pricing for Every Stage.

Starter

$29/mo

  • Unlimited Conversations
  • Up to 3 Team Members
  • Core Inbox & Automation

Pro

$79/mo

  • Unlimited Conversations
  • Unlimited Team Members
  • SLA Management & Analytics

Enterprise

Custom

  • Unlimited Conversations
  • Unlimited Team Members
  • Priority onboarding & support

FAQ

Can I connect existing support channels?

Yes. MintHelp brings your existing channels into one place so your team can respond faster.

Does MintHelp support fast team collaboration?

Absolutely. Use private notes, assignment workflows, and templates to work together without delays.

How do I get started?

Start your trial in minutes at app.minthelp.com.